Event Coordinators plan, organize, and execute various events and functions hosted by the hospitality establishment, such as conferences, weddings, and corporate gatherings. They coordinate logistics, manage vendors, and ensure that events run smoothly and meet clients' expectations.
Performance Areas:
Event Planning
How effectively does the employee conceptualize and plan events based on clients' needs and specifications?
Does the employee create detailed event timelines, budgets, and proposals that outline all aspects of the event?
How well does the employee coordinate with clients and stakeholders to finalize event details and ensure alignment with expectations?
Logistics Management
How effectively does the employee coordinate logistical aspects of events, including venue selection, catering arrangements, and equipment rentals?
Does the employee liaise with vendors and service providers to secure necessary resources and services for events?
How well does the employee manage event setup, teardown, and on-site logistics to ensure seamless execution?
Client Communication
How effectively does the employee communicate with clients throughout the event planning process, providing updates, addressing concerns, and soliciting feedback?
Does the employee respond promptly to client inquiries and requests, demonstrating professionalism and attentiveness?
How well does the employee manage client expectations and ensure that all contractual obligations are met?
Vendor Coordination
How effectively does the employee identify and contract suitable vendors and suppliers for event services, such as catering, audiovisual equipment, and décor?
Does the employee negotiate pricing, terms, and contracts with vendors to secure favorable arrangements for clients?
How well does the employee oversee vendor performance and manage relationships to ensure quality service delivery?
On-Site Management
How effectively does the employee oversee event execution on-site, ensuring that all aspects of the event run smoothly and according to plan?
Does the employee address issues and emergencies as they arise, making quick and effective decisions to minimize disruptions?
How well does the employee coordinate with staff and volunteers to delegate tasks and maintain a cohesive team during events?
Budget Control
How effectively does the employee manage event budgets, tracking expenses, and controlling costs to ensure profitability and adherence to financial targets?
Does the employee identify cost-saving opportunities and efficiencies without compromising event quality or client satisfaction?
How well does the employee reconcile financial records and provide accurate budget reports to clients and management?
Overall Performance:
Summarize the employee's performance during the review period.
Highlight key strengths and areas for improvement.
Goals and Development:
Discuss performance goals for the next review period, structured as SMART goals (Specific, Measurable, Achievable, Relevant, Time-Bound).
Identify areas for professional development and training opportunities.
Additional Comments:
Provide any additional comments or feedback about the employee's performance.
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