Get full access to our templates
Please share some background info to unlock the library
Welcome to the template library
We’re glad to have you onboard!
Let us know if you can't find what you're looking for.
Close
View Templates
Oops! Something went wrong while submitting the form.
Logistics and Transportation

Last Mile Delivery Coordinator

Performance Review Example

Don't copy/paste.
Write this review right now.
For Free.

Use our web-builder to draft and export your review, using AI to speed up the process.

Start Writing
Logistics and Transportation

Last Mile Delivery Coordinator

Job Description:
Coordinates and optimizes the final stage of the delivery process, ensuring timely and accurate delivery to end customers.
Performance Areas:
Delivery Route Planning and Optimization
  1. How effectively does the coordinator plan and optimize last mile delivery routes?
  2. Does the coordinator use technology and data to create efficient delivery schedules?
  3. How does the coordinator adapt routes based on real-time traffic and customer requirements?
Carrier and Driver Management
  1. How well does the coordinator manage relationships with last mile delivery carriers and drivers?
  2. Does the coordinator ensure carrier and driver compliance with service standards?
  3. How does the coordinator resolve issues and complaints related to last mile delivery?
Customer Communication and Satisfaction
  1. How effectively does the coordinator communicate with customers regarding delivery status?
  2. Does the coordinator provide accurate and timely updates to customers?
  3. How does the coordinator handle customer inquiries and resolve delivery concerns?
Technology Integration and Utilization
  1. How well does the coordinator utilize last mile delivery technology solutions?
  2. Does the coordinator ensure seamless integration of technology with existing systems?
  3. How does the coordinator leverage technology to improve last mile delivery efficiency?
Performance Metrics and Reporting
  1. How effectively does the coordinator track and report on last mile delivery performance metrics?
  2. Does the coordinator analyze data to identify trends and areas for improvement?
  3. How does the coordinator use performance insights to optimize last mile delivery operations?
Collaboration with Cross-Functional Teams
  1. How well does the coordinator collaborate with sales, customer service, and warehouse teams?
  2. Does the coordinator communicate effectively to ensure smooth last mile delivery operations?
  3. How does the coordinator foster a customer-centric approach across all teams?
Overall Performance:
  • Summarize the employee's performance during the review period.
  • Highlight key strengths and areas for improvement.
Goals and Development:
  • Discuss performance goals for the next review period, structured as SMART goals (Specific, Measurable, Achievable, Relevant, Time-Bound).
  • Identify areas for professional development and training opportunities.
Additional Comments:
  • Provide any additional comments or feedback about the employee's performance.

Write and export this review. Right now, for free.

Hop into our editor to write your review, with the help of our AI tools, before exporting it as a PDF.

Write your review

Whenever you’re ready, here are 4 ways WorkStory can help you:

  1. The WorkStory Platform: Our all-in-one performance management solution. WorkStory makes it easy to gather continuous feedback, run 360 reviews, and track team progress—all in one place. Perfect for teams looking to move beyond traditional performance reviews.
  2. The Performance Review Builder Tool: Create customized performance reviews that fit your organization’s unique needs. Tailor the reviews to each role, streamline the review process, and focus on growth-oriented feedback.
  3. Performance Review Templates: Access a library of pre-built, best-in-class performance review templates that are ready to use. Whether you need templates for leadership, team members, or cross-functional roles, we’ve got you covered.
  4. HR Document Templates: From onboarding checklists to change management guides, our HR templates are designed to save time and ensure consistency across your organization. Simply download, customize, and implement.

Other 

Logistics and Transportation

Job Titles

Last Mile Delivery Coordinator

Coordinates and optimizes the final stage of the delivery process, ensuring timely and accurate delivery to end customers.
View

Intermodal Transportation Specialist

Manages the movement of goods using multiple modes of transportation, optimizing efficiency and cost-effectiveness.
View

Reverse Logistics Manager

Oversees the process of managing and optimizing the flow of returned, surplus, or end-of-life goods.
View

Import/Export Specialist

Manages the international movement of goods, ensuring compliance with trade regulations and documentation requirements.
View

Transportation Manager

Plans, directs, and oversees the transportation operations of an organization, ensuring the safe and efficient movement of goods.
View

Supply Chain Analyst

Analyzes supply chain processes and data to optimize logistics operations and improve efficiency.
View

Warehouse Operations Manager

Oversees and manages the daily operations of a warehouse facility, ensuring efficient and accurate inventory management.
View

Fleet Manager

Responsible for managing and overseeing the operation, maintenance, and efficiency of a company's fleet of vehicles.
View

Freight Broker

Facilitates the transportation of goods by connecting shippers with carriers and negotiating rates and contracts.
View

Logistics Coordinator

Coordinates and oversees the transportation and delivery of goods, ensuring efficient and timely logistics operations.
View

Related Performance Review Example Collections

Entertainment and Media

An entertainment/media company creates, produces, and distributes content across various platforms to entertain and engage audiences.
View

Construction

A construction company is responsible for planning, designing, and overseeing the building of structures, from homes to commercial properties.
View

Logistics and Transportation

A logistics/transportation company manages the movement of goods from origin to destination, ensuring efficient and timely delivery.
View

Schools

A school is an educational institution designed to provide learning spaces and learning environments for the teaching of students under the direction of teachers.
View

Hotels

Hotels offers comfortable accommodations, amenities, and hospitality services for travelers. They provide a convenient and enjoyable stay experience for guests, whether they are visiting for business or leisure.
View

Architectural Design Firm

Architecture design firms specialize in creating innovative and aesthetically pleasing building designs and plans. Their team of architects, designers, and engineers collaborates to turn architectural visions into reality.
View

We’ve collected hundreds of thousands of feedback comments for our users, giving them a better idea of how well they're performing and saving them countless hours on performance reviews. We hope you’ll join us.

© 2024 GetSpeedBack, LLC

hello@workstory.team

Contact Us
Get started
How WorkStory works
Pricing
Schedule a demoLog In
Resources
BlogNewsletterFAQsReview templatesHR documentsReview writing tool
Compare
vs Latticevs 15Fivevs Culture Ampvs BambooHRvs Leapsome
vs Gustovs Trakstarvs PerformYardvs Spreadsheetsvs HRIS
Our software
IntegrationsAbout us
Legal
Privacy policy
Terms of service
Referrals