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Property Management Group

Administrative Assistant Property Management

Performance Review Example

Property Management Group

Administrative Assistant Property Management

Job Description:
Provides administrative support to property management teams and office operations. Handles tasks such as document management, correspondence, appointment scheduling, and tenant communication.
Performance Areas:
Document Management and Filing
  1. How effectively does the employee manage property-related documents and records?
  2. Does the employee ensure that documents are organized and easily accessible?
  3. Does the employee maintain accuracy and completeness in document filing?
Tenant Communication and Support
  1. How well does the employee communicate with tenants and address their inquiries and requests?
  2. Does the employee provide a helpful and professional response to tenant questions and concerns?
  3. Does the employee assist in coordinating tenant communications and notifications?
Appointment Scheduling and Coordination
  1. How does the employee handle appointment scheduling and coordination for property management teams?
  2. Does the employee manage calendars efficiently, ensuring appointments are scheduled and confirmed?
  3. Does the employee handle scheduling changes and conflicts effectively?
Clerical Tasks and Administrative Support
  1. How effectively does the employee assist in clerical tasks, such as photocopying, faxing, and scanning documents?
  2. Does the employee provide administrative support to property management teams?
  3. Does the employee contribute to efficient office operations and workflow?
Vendor and Contractor Coordination
  1. How well does the employee coordinate with external vendors and contractors for property-related services?
  2. Does the employee ensure timely and efficient vendor services and repairs?
  3. Does the employee maintain vendor relationships and monitor service quality?
Telephone and Email Management
  1. How does the employee manage telephone calls and email communication for property management teams?
  2. Does the employee handle incoming calls and messages professionally and promptly?
  3. Does the employee ensure that important communications are relayed to the appropriate team members?
Overall Performance:
  • Summarize the employee's performance during the review period.
  • Highlight key strengths and areas for improvement.
Goals and Development:
  • Discuss performance goals for the next review period, structured as SMART goals (Specific, Measurable, Achievable, Relevant, Time-Bound).
  • Identify areas for professional development and training opportunities.
Additional Comments:
  • Provide any additional comments or feedback about the employee's performance.

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Other 

Property Management Group

Job Titles

Property Accountant

Manages financial records and accounting tasks for rental properties within the property management portfolio. Responsibilities include bookkeeping, budgeting, financial reporting, and tax preparation.
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Property Marketing Coordinator

Supports property marketing efforts to attract tenants and optimize property occupancy. Responsibilities include digital marketing, advertising, social media management, and coordinating marketing campaigns.
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Lease Compliance Coordinator

Responsible for ensuring that tenants adhere to lease agreements and property policies. Tasks include monitoring lease compliance, addressing violations, and assisting in lease administration.
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Administrative Assistant Property Management

Provides administrative support to property management teams and office operations. Handles tasks such as document management, correspondence, appointment scheduling, and tenant communication.
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Accounting Clerk

Provides accounting and financial support to property management teams. Responsible for financial record-keeping, accounts payable, accounts receivable, and financial reporting.
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Marketing Coordinator Property Management

Assists in marketing and promotional activities for properties managed by the company. Responsibilities include creating marketing materials, managing online listings, and coordinating advertising campaigns.
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Maintenance Technician

Performs maintenance and repair tasks on residential or commercial properties. Responsible for ensuring the safety, functionality, and appearance of properties.
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Property Inspector

Conducts inspections of residential or commercial properties to assess their condition, identify maintenance needs, and ensure compliance with regulations.
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Leasing Consultant

Assists in the leasing and marketing of residential or commercial properties. Interacts with prospective tenants, conducts property tours, and handles lease agreements.
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Property Manager

Manages residential or commercial properties on behalf of property owners. Responsible for rent collection, tenant relations, property maintenance, and financial reporting.
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