Responsible for ensuring that tenants adhere to lease agreements and property policies. Tasks include monitoring lease compliance, addressing violations, and assisting in lease administration.
Performance Areas:
Lease Compliance Monitoring
How effectively does the employee monitor tenant compliance with lease agreements and property policies?
Does the employee conduct regular inspections and checks to verify compliance?
Does the employee document and report lease violations accurately and promptly?
Tenant Communication and Education
How well does the employee communicate lease terms and property policies to tenants?
Does the employee provide clear explanations of lease requirements and expectations?
Does the employee educate tenants on lease-related matters and potential consequences of non-compliance?
Lease Enforcement and Resolution
How does the employee handle lease violations and non-compliance issues?
Does the employee take appropriate actions to address violations, such as issuing notices or warnings?
Does the employee collaborate with property managers and legal resources as needed for resolution?
Lease Administration Support
How effectively does the employee support lease administration processes?
Does the employee assist in lease signings and ensure that lease agreements accurately reflect terms and conditions?
Does the employee maintain organized records of lease agreements and compliance documentation?
Conflict Resolution and Mediation
How well does the employee handle conflicts and mediate disputes between tenants and property management?
Does the employee employ effective communication and conflict resolution techniques?
Does the employee work to resolve disputes and maintain positive tenant relationships?
Reporting and Documentation
How well does the employee maintain accurate records, reports, and documentation related to lease compliance?
Does the employee provide regular reports on lease compliance status and violation resolution?
Does the employee ensure that compliance records are organized and easily accessible?
Overall Performance:
Summarize the employee's performance during the review period.
Highlight key strengths and areas for improvement.
Goals and Development:
Discuss performance goals for the next review period, structured as SMART goals (Specific, Measurable, Achievable, Relevant, Time-Bound).
Identify areas for professional development and training opportunities.
Additional Comments:
Provide any additional comments or feedback about the employee's performance.
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