Want to see how WorkStory actually works? Click here
DASHBOARD (ORGANIZATION)
Exporting Organization Historic Review Data
DASHBOARD (USER)
Exporting Team Member Historic Review Data
What is the Sentiment Score?
GETTING STARTED
What is WorkStory?
Guide for New Users
Manager's Guide to WorkStory
Enabling Feedback Notifications
GOALS
Creating a Goal
Editing a Goal
Updating Goal Progress
Removing a Goal
Using the Goals Dashboard
INTEGRATIONS
Connecting Your Slack Account
Connecting Your Microsoft Teams Account
Connecting Your Webex Account
MANAGING COMPANY AND ORG CHART
Moving Team Members
Changing User Status
Assigning Review Relationships
Adjusting Review Frequency
Removing a Team Member
PULSE QUESTIONS
Creating Pulse Questions
REPORTS
Writing a Performance Review
Creating Report Templates
"One-Click" Performance Review
REVIEWS
Completing a Direct Review
Requesting Feedback
Review Visibility Options
Editing Reviews
SHARING FEEDBACK
Giving Feedback
Best Practices for Writing Constructive Feedback
Requesting Feedback
SHOUTOUTS FEED
What is the Shoutouts Feed?
WORKSTORY AI ASSIST
What is WorkStory AI Assist?
WorkStory AI Assist Requirements and Rules

Enabling Feedback Notifications

Much of the WorkStory process is centered around giving and receiving feedback to your fellow teammates.

As such, we want team members to have the option to be notified, in real-time, when they receive feedback so that they can learn and grow from their experience. The quicker feedback is shared in response to a given situation or behavior, the more effective it can be in promoting change or improvement.

There are multiple notification options available to you, depending on your account type. Notifications are sent to you via your designated channel of choice - Slack, Teams, Webex, or email.

To toggle your notification options, navigating to the Profile >> Notifications tab.

‍

Personal Notifications

All team members have access to this type of notification.

This determines where you'd like to be alerted that you've received feedback. You can choose to receive it on the WorkStory platform, only, or you can elect to also receive a notification through your communication channel of choice - Slack, Teams, Webex, email.

Manager and Administrator Notifications

Managers and Admins can choose if they would like to be notified when members of their team receive feedback, and where they'd like to receive those notifications.

With the addition of AI elements to the WorkStory platform, we're now automatically measuring the sentiment of all feedback comments (how positive or negative team members are being from -100 to +100). As a result, we are able to determine when feedback is shared that requires a second look or at least managerial overview.

If you are a manager or administrator you'll have access to these additional notification options. These options exist so that so that you can be made aware of potential issues within the team and take action if needed.

Default Settings

Personal

  • Your Notifications - On WorkStory and via communication channel

Manager Level

  • Team Feedback - On WorkStory only
  • Positive Team Feedback - Off
  • Negative Team Feedback - On WorkStory and via communication channel

Administrator Level

  • Team Feedback - Off
  • Positive Team Feedback - Off
  • Negative Team Feedback - Off

‍